1. Agreement
By creating a clinic account, you agree to these terms. If you are accepting on behalf of a clinic, you confirm you are authorised to do so.
2. The service
We provide clinic management software: appointments, patient records, billing, and an online booking page. We do not provide medical advice, and we are not a party to the care you give your patients.
3. Your responsibilities
- Keep your account credentials confidential and use individual accounts per staff member.
- Obtain your patients' consent to store their information, as required by the Data Privacy Act (RA 10173).
- Keep your own records as required by law and by your professional regulator.
- Use the service lawfully and only for your clinic's operations.
4. Subscription and payment
Plans are billed in advance, either by card or by an approved manual payment (GCash, Maya, or bank transfer). Access continues until the end of the period you have paid for. Fees already paid are non-refundable except where required by law.
5. Suspension
We may suspend access for non-payment, or where use of the service breaks these terms or the law. For card payments, a three-day grace period applies after a failed charge.
6. Your data
Your clinic's data remains yours. You may request an export at any time. If you close your account, we retain your data only as long as necessary, then delete it.
7. Availability
We work to keep the service available but cannot guarantee uninterrupted access. The service is provided "as is", without warranties beyond those that cannot be excluded by law.
8. Limitation of liability
To the extent permitted by law, our total liability for any claim is limited to the subscription fees you paid us in the twelve months before the claim.
9. Changes
We may update these terms. Material changes will be announced in the app before they take effect.
10. Governing law
These terms are governed by the laws of the Republic of the Philippines.